Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Domestic orders placed on or before December 5th and international orders placed on or before November 14th will ship out to meet the postal service’s holiday cutoffs. Orders placed after these dates regardless of shipping method cannot be guaranteed to be delivered before the holiday. 

We are not able to guarantee holiday delivery for a reshipment of an item that lands back to us after December 5th, as the item needs be physically at our warehouse in order to be re-shipped. Please ensure that your address is valid and accurate before placing your order to prevent your package from being returned to sender. If your package gets sent back to us, reach out to us as quickly as possible so we can assist.

No. When you check out with an item on "pre-order" in your cart, the entire order will ship as one cohesive package once the pre-order arrives. If you want an item ready to ship immediately, it is important that you place a separate order from any other items on pre-order.

As long as the item is not a final sale item, custom item, or perishable item, we are happy to help. We will need proof of purchase as well as an order number to be able to assist. Please see our return/exchange process in our FAQ for instructions.

There are many outlying areas in Canada affected- please contact your local post office to determine whether or not your area is experiencing holds or delays. Please only use a physical delivery address vs. a PO box as deliveries to PO boxes will be suspended during the labor disruption period